Accelerate Your Deliveries with FastParcel – Egypt’s Business Courier Leader

FastParcel was founded in 2020 by logistics veteran Mahmoud El-Far and tech entrepreneur Sara Amin, united by a vision to modernize Egypt’s courier landscape for businesses. Frustrated with inconsistent pickup windows and opaque pricing, they built FastParcel on three pillars: speed, transparency, and service excellence. Starting from a small hub in Cairo’s 6th of October district, they implemented a cloud-based shipment-management system, GPS-enabled vehicles, and a nationwide network of vetted delivery partners.
Within two years, FastParcel expanded to three regional hubs—in Alexandria, Mansoura, and Aswan—supporting over 1,200 corporate clients with daily volumes exceeding 5,000 parcels. Our tech stack integrates SMS and email notifications, live GPS maps, and AI-driven route optimization to minimize delays. Each business client receives a dedicated account manager and an online dashboard for bulk-shipment uploads, invoice management, and delivery analytics. By combining advanced technology with a customer-centric culture, FastParcel has achieved a 98% on-time delivery rate and a 4.9/5 satisfaction score across sectors from retail and pharmaceuticals to legal services.

1. Intracity Same-Day Delivery
Guaranteed same-day delivery within Greater Cairo, Alexandria, and Giza for documents and parcels up to 25 kg.
Scheduled pickups as early as 8 AM and as late as 6 PM, with hourly pickup windows notified 30 minutes in advance.
Real-time GPS tracking and proof-of-delivery photos sent via SMS or email immediately upon drop-off.
All-weather, insured express service with electronic POD and digital signature capture.
Ideal for legal documents, urgent samples, and retail order fulfillment.
Flat-rate pricing zones ensure predictable costs regardless of traffic conditions.
2. Nationwide Next-Day Express
Next-business-day delivery to all major governorates—Cairo, Alexandria, Luxor, Aswan, Suez, and beyond—for shipments up to 50 kg.
Cut-off times at 4 PM local time guarantee dispatch same day from regional hubs.
Secure handling with custom pallets or crates for fragile, high-value, or bulk items.
Automated status updates at pickup, in-transit, and delivered milestones.
Perfect for inventory replenishment, B2B supply chains, and time-critical components.
Volume discounts for daily or weekly scheduled shipments.
3. Multi-Day Standard Service
Economical 2–5 day delivery option across all 27 governorates for non-urgent freight up to 100 kg.
Door-to-door pickup and delivery with basic tracking and digital proof of shipment.
Ideal for printed materials, non-perishable goods, and low-volume product samples.
Transparent zone-based pricing matrix, published online for self-service quoting.
Service includes limited liability insurance up to EGP 1,000 per consignment.
Self-service chat and email support for booking and inquiries.
4. International Forwarding & Customs Clearance
Partnered with global carriers (DHL, Aramex, FedEx) for door-to-door shipments to over 200 countries.
Complete export-documentation support, including commercial invoices, packing lists, and export licenses.
Customs-brokerage services handle Egyptian export and import clearances, VAT/duty payments, and shipment releases.
Air-freight consolidation for e-commerce SMEs, balancing speed and cost for small parcels.
End-to-end tracking with integrated international tracking numbers for visibility across borders.
Ideal for online retailers, importers, and global suppliers.
5. Cold-Chain & Temperature-Sensitive Logistics
Refrigerated vehicles (2–8 °C) and insulated packaging solutions for pharmaceuticals, vaccines, and perishable food items.
Continuous temperature monitoring with real-time alerts if thresholds are breached.
Pre-qualified handling procedures and trained drivers to maintain chain-of-custody compliance.
Validation documentation for regulatory audits and Good Distribution Practice (GDP) standards.
Flexible booking for one-off or scheduled cold-chain runs.
Essential for biotech labs, hospitals, and food distributors.
6. Bulk & Palletized Freight Services
LTL (Less-Than-Truckload) and FTL (Full-Truckload) options for heavy consignments—up to 1 tonne per pallet.
Dedicated lift-gate and forklift handling at pickup and delivery points.
Route planning optimized for weight distribution and road-regulation compliance across governorates.
Real-time caravan tracking and milestone updates for inbound and outbound shipments.
Volume contracts with guaranteed capacity during peak harvest or shopping seasons.
Ideal for raw-material logistics, manufacturing inputs, and large-scale retail distribution.

1. Dedicated Account Management & Transparency
Each business client receives a dedicated account manager for SLA oversight, performance reviews, and billing support.
Online dashboards display live shipment statuses, delivery KPIs, and monthly analytics for cost and time efficiency.
Flat-rate zone pricing and digital invoices eliminate hidden fees and surprise surcharges.
Custom SLA terms can be negotiated for guaranteed pickup windows and dedicated courier teams.
Holiday-and restricted-hours deliveries tailored to corporate schedules.
This level of transparency fosters trust and smooth operations.
2. Cutting-Edge Technology & Real-Time Tracking
Proprietary TMS (Transportation Management System) integrates GPS fleet tracking, route optimization, and AI-based ETA predictions.
Customers receive SMS + email updates at every stage—pickup, in transit, out for delivery, and completed.
Mobile app enables self-service booking, labeling, and e-POD retrieval.
API integrations available for e-commerce platforms (WooCommerce, Shopify) and ERP systems for automated shipping workflows.
Alerts for exceptions—delivery delays, address issues—proactively manage disruptions.
Technology ensures full visibility and control for shipping managers.
3. Nationwide Coverage with Regional Expertise
Regional hubs in Cairo, Alexandria, and Mansoura; satellite depots in 15 additional governorates for 24–48 hour ground transit.
Local knowledge of road conditions, traffic patterns, and regulatory checkpoints ensures faster deliveries.
Partnership with regional carriers guarantees last-mile reach in remote districts.
Multilingual support in Arabic, English, and French caters to diverse business needs.
Community engagement programs train local drivers on customer service excellence.
This geographic footprint and local expertise deliver reliable coverage across Egypt.
4. Flexible, Scalable Solutions
From single-parcel startups to multi-truck enterprise fleets, FastParcel scales with your business growth.
Flexible plans—pay-as-you-go, monthly subscription bundles, or annual enterprise contracts with volume incentives.
On-demand pickup scheduling for ad-hoc needs, or fixed daily pickup routes for high-volume shippers.
Customizable services—from basic parcel pickup to full cold-chain logistics—tailored to industry verticals.
E-commerce turnkey packages include returns management, cash-on-delivery reconciliation, and customer notifications.
This scalability ensures solutions that evolve alongside your operational demands.
5. Expert Handling & Quality Assurance
All couriers trained in secure handling, proper loading/unloading, and package-integrity checks.
Standardized SOPs for different shipment types—documents, perishables, heavy freight—maintain consistent quality.
Random audit inspections and post-delivery customer surveys verify service excellence.
Insurance options cover loss or damage up to declared values, with rapid claims processing.
Real-time proof-of-delivery—photos or e-signatures—ensures accountability at drop-off.
This focus on quality and reliability preserves your brand reputation and trust.
6. Sustainability & Social Responsibility
FastParcel operates a growing fleet of CNG vans and electric trikes for inner-city delivery, reducing emissions.
Carbon-offset programs allow clients to purchase credits that fund reforestation in Egypt’s desert reclamation areas.
Recycled and biodegradable packaging options available for environmentally conscious businesses.
Community-outreach initiatives train unemployed youth as delivery riders, fostering economic inclusion.
Periodic “Green Pickups” encourage collection of recyclable waste alongside parcels.
By choosing FastParcel, you support sustainable logistics and community development.