1. Dedicated Account Management & Transparency
Each business client receives a dedicated account manager for SLA oversight, performance reviews, and billing support.
Online dashboards display live shipment statuses, delivery KPIs, and monthly analytics for cost and time efficiency.
Flat-rate zone pricing and digital invoices eliminate hidden fees and surprise surcharges.
Custom SLA terms can be negotiated for guaranteed pickup windows and dedicated courier teams.
Holiday-and restricted-hours deliveries tailored to corporate schedules.
This level of transparency fosters trust and smooth operations.
2. Cutting-Edge Technology & Real-Time Tracking
Proprietary TMS (Transportation Management System) integrates GPS fleet tracking, route optimization, and AI-based ETA predictions.
Customers receive SMS + email updates at every stage—pickup, in transit, out for delivery, and completed.
Mobile app enables self-service booking, labeling, and e-POD retrieval.
API integrations available for e-commerce platforms (WooCommerce, Shopify) and ERP systems for automated shipping workflows.
Alerts for exceptions—delivery delays, address issues—proactively manage disruptions.
Technology ensures full visibility and control for shipping managers.
3. Nationwide Coverage with Regional Expertise
Regional hubs in Cairo, Alexandria, and Mansoura; satellite depots in 15 additional governorates for 24–48 hour ground transit.
Local knowledge of road conditions, traffic patterns, and regulatory checkpoints ensures faster deliveries.
Partnership with regional carriers guarantees last-mile reach in remote districts.
Multilingual support in Arabic, English, and French caters to diverse business needs.
Community engagement programs train local drivers on customer service excellence.
This geographic footprint and local expertise deliver reliable coverage across Egypt.
4. Flexible, Scalable Solutions
From single-parcel startups to multi-truck enterprise fleets, FastParcel scales with your business growth.
Flexible plans—pay-as-you-go, monthly subscription bundles, or annual enterprise contracts with volume incentives.
On-demand pickup scheduling for ad-hoc needs, or fixed daily pickup routes for high-volume shippers.
Customizable services—from basic parcel pickup to full cold-chain logistics—tailored to industry verticals.
E-commerce turnkey packages include returns management, cash-on-delivery reconciliation, and customer notifications.
This scalability ensures solutions that evolve alongside your operational demands.
5. Expert Handling & Quality Assurance
All couriers trained in secure handling, proper loading/unloading, and package-integrity checks.
Standardized SOPs for different shipment types—documents, perishables, heavy freight—maintain consistent quality.
Random audit inspections and post-delivery customer surveys verify service excellence.
Insurance options cover loss or damage up to declared values, with rapid claims processing.
Real-time proof-of-delivery—photos or e-signatures—ensures accountability at drop-off.
This focus on quality and reliability preserves your brand reputation and trust.
6. Sustainability & Social Responsibility
FastParcel operates a growing fleet of CNG vans and electric trikes for inner-city delivery, reducing emissions.
Carbon-offset programs allow clients to purchase credits that fund reforestation in Egypt’s desert reclamation areas.
Recycled and biodegradable packaging options available for environmentally conscious businesses.
Community-outreach initiatives train unemployed youth as delivery riders, fostering economic inclusion.
Periodic “Green Pickups” encourage collection of recyclable waste alongside parcels.
By choosing FastParcel, you support sustainable logistics and community development.